CUSTOMER SERVICE

Helpful CUSTOMER SERVICE

Our Goal is to Help You Succeed.

Something sort of cool happens somewhere between the “Discovery & Training” seminar and the first couple of interactions with our team.  We tried to find a way to describe it, and all we could come up with is–you become part of our family.

We strive to provide more customer service than you expect. Listen—we don’t really care how long we’re on the phone with you, or how many questions you ask. We don’t have programs in place to measure all that stuff. We measure our success by your success. In the end, shouldn’t that be all that matters?

Here’s some of the stuff people talk with us about:

LEARN HOW TO START A SUCCESSFUL
CONCRETE RAISING BUSINESS

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Upcoming Discovery & Training Seminars

  • November 21-22, 2024  Manitowoc, WI
  • January 15-16, 2025  Las Vegas, NV

In 2 days, we teach you everything you need to know to start your own concrete raising company!

Who is Your Dedicated Account Manager?

HMI has unparalleled customer service support- not one of our competitors comes close!

Fact: Not only does the HMI team have OVER 250 years combined concrete raising industry experience, but we also own our own contracting company that raises concrete EVERY DAY with our equipment and material.

A map of the U.S. divided into four sections to show what account representative supports each state

HMI Support Portal Designed for You

All the HMI resources you need at your finger tips! HMI is proud to offer customer support you and your company 24/7.

Experience Unparalleled Project Support

At HMI, your operation’s success is our highest priority. Our knowledgeable and experienced team is ready to answer your questions and provide comprehensive support for each project you undertake. 

We offer everything from on-site assistance and in-depth equipment training to innovative marketing tools and sales leads. Our goal is to provide you with the expertise and resources necessary to operate a profitable concrete-raising business. 

Whether you’re launching a new business or considering expanding your current services, HMI’s experienced staff is committed to helping you build a reliable and reputable operation. We go above and beyond similar companies by understanding your operational needs and providing practical and effective solutions tailored to your requirements.

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